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Employee & Family Resources

Employee & Family Resources

Substance Abuse & Addictions

WellSpan Philhaven WARM Line

Opioid Abuse & Addiction 

WARM Line is a 24-hour support line for those affected by addiction, with a heavy focus on providing support, resources and mentoring for those battling an opioid-use disorder. The WellSpan Addiction Recovery Mentoring WARM Line is offered through WellSpan Health Addiction Services. 

A person can call 1-844-WARMLINE which serves Lebanon, (NE) Lancaster, York, Adams, Franklin and Cumberland counties and expect to the following:

  • Speak with someone who won’t judge you.*
  • Learn more about treatment and recovery options for you or someone you care about.
  • Talk about how to help a loved one who’s struggling with addiction.
  • Get connected to family mentoring resources.

A recovery specialist will also assist with referring individuals to recovery coaching, mentoring and clinical services; providing referrals to clinical services for affected families; and providing transportation and ride-sharing vouchers.

*The call in line includes an option for Spanish speaking callers.

Click here to see flyer in English
Click here to see flyer in Spanish

WellSpan is working to do its part to reduce drug addiction and overdoses in the communities we serve. More informaiton got to: Opioid Abuse - WellSpan Health

 SUD Resources Flier CORRECTED


Substance Abuse

PA Get Help Now, is a new toll-free hotline,1-800-662-HELP (4357), available 24/7 throughout the state of Pennsylvania Commonwealth to help those suffering from addiction to find immediate help. When an individual calls the hotline requesting help, he or she will talk to a person who can provide assistance, including a screening  for emergent care, and a direct "warm transfer" to a treatment provider. The hotline is staffed 24/7 by First Choice Health System, Inc

Get Help Now Campaign

SAMHSA’s National Helpline | SAMHSA

 Alcoholics Anonymous and Narcotics Anonymous Support and Meetings (virtual and in person):

Narcotics Anonymous - For support and meeting information visit: NA

 Alcoholics Anonymous: From this link you can connect with any state in the US and Canada: Find A.A. Near You | Alcoholics Anonymous (aa.org)

Family First Logo

Family First Health provides patients with substance use disorders with the comprehensive support they need to reach, and maintain recovery.  Our community-based care management team links patients to community resources/support services, and then walks alongside each patient to ensure that critical needs are met and that the patient remains engaged in care.

The goal – to give each patient the supports needed to get, and stay, healthy.

Primary services offered

  • Centralized location for primary medical care, dental care, substance use disorder treatment, case management, recovery support, and behavioral health issues.
  • Medication Assisted Treatment (MAT) to support sustained recovery.
  • Comprehensive care management team comprised of case managers, recovery support specialists, and a licensed clinical social worker.

Our team assists patients with customized support to: 

  • Link to necessary outside supports related to treatment and recovery (including mental health, drug and alcohol counseling, etc.)
  • Address social needs, such as transportation and housing
  • Navigate appropriate community resources for on-going recovery support
  • Navigate medical and dental care, as needed

Services currently available at our George Street CenterHanover CenterColumbia Center, and the Gettysburg Center.

All support and medical care is coordinated in conjunction with your primary care provider.


To learn more or connect with the Substance Use Services Program, please call 717-801-4864. A team member will follow up with you to learn more about your needs and how we can best assist you. 


Opioid Aware Log Pic

Opioid Abuse and heroin use have affected and eneded numerous lives throughout the U.S. To combat the opioid crisis in south central Pennsylvania, WellSpan is working to do its part to reduce drug addiciton and overdoses in the communities we serve. Click here to learn more. 

 Serious addiction can start with a simple prescription. South Central PA Opioid Awareness Coalition: A united front in the war against opioid and heroin abuse. 

 This guide will connect you with opioid addiction services: https://www.pa.gov/guides/opioid-epidemic/ 

What is Naloxone? Naloxone is a medication that can temporarily reverse an overdose that is caused by an opioid drug (prescription pain medication or heroin). Find out how to get Naloxone.   

Support for Friends, Family, and Others Impacted by Substance Abuse

Not One More – Overdose – Lost Spirit – Grieving Heart

Not One More has created a support group for families and friends with a loved one who is struggling with an addiction to opiates, whether active or in recovery, and those who have lost someone to addiction. 


Al-Anon/Alateen: Website for the families and friends of alcoholics.

Find a Meeting — Nar-Anon Family Groups

Website for the families and friends of addicts.


Adult Children of Alcoholics: A 12-step program of man and women who come from an alcoholic or other drug-affected home seeking solutions to their problems.


Co-Dependents Anonymous - a website for families and friends.


Substance Abuse and Mental Health Services Administration: SAMHSA is the federal agency charged with improving the quality and availability of prevention, treatment and rehabilitation services in order to reduce illness, death, disability and costs to society resulting from substance abuse and mental illness.

AlcoholScreening.org is a free service of Join Together, a project of Boston University School of Public Health. AlcoholScreening.org helps individuals assess their own alcohol consumption patterns to determine if their drinking is likely to be harming their health or increasing their risk for future harm.

Gambling Addiction


Gamblers Anonymous: A support group for compulsive gamblers.


National Council on Problem Gambling. Their purpose is to serve as the national advocate for programs and services to assist people and families affected by problem gambling. And their vision is to improve health and wellness by reducing the personal, social and economic costs of problem gambling.

Gambling Addiction: Causes, Signs, Effects and Treatment Options (addictionresource.com)

Gambling Addiction: Causes, Signs, Symptoms and EffectsCurrently, Gambling addiction is a serious brain disease. It can affect how a person develops a fetish for various forms of gambling. In some cases, it is inseparable and often dangerous. Unfortunately, the addicts put gambling activities at the top of their priority list. They think about it all the time and fantzsize what the next move will bring for them.




WellSpan EAP is not associated with any non WellSpan Health entities or organizations listed on this page, and assumes no liability regarding information presented by these organizations. 

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