Services to Business & Industry

Confidential Counseling Services - Employees and their dependent family members are entitled to receive an allotted number of one-hour, confidential counseling sessions.  Timely appointments are assured through an expansive local and national network of providers.

Supervisory Referrals – This tool is available to help supervisors and Human Resources staff address challenging employee issues that impact productivity, morale, and overall work performance.

Critical Incident Stress Management Response Services - WellSpan EAP responders are available 24/7 to provide on-site assistance to the companies we contract with, following a traumatic event such as an accident, injury, or death.  We connect employees with additional resources when needed.

Training and Staff Development Programs - Workshops regarding common issues facing today’s workforce are provided in a variety of formats, and are tailored to meet the needs of your organization.  Topics include stress management, harassment, diversity, substance abuse, team building, supervisory skills, etc.

Work Life Services – A full spectrum of work-life care is now available through online and telephonic resources.  The following topics are included: mental health, work life balance, financial, health, legal, and personal growth. Telephonic is only available to companies that currently elect and pay for the telephonic resource.

On-Line Training Programs – On-line videos make training easy, fast and convenient.  Reporting capabilities allow you to track employee participation and completion.  Topics include workplace harassment, stress management, workplace violence, conflict resolution, etc… 

Consultation Services – Our team is available to discuss a variety of challenging employee issues and make recommendations.  With strong human resource and wellness backgrounds, we are available to assist with issues such as:  conflict resolution, policy development, addressing mental health issues in the workplace, and supervisory skills development.

A few reasons to choose WellSpan EAP

• WellSpan EAP is a confidential resource that helps employers and employees resolve a variety of challenging workplace issues, including many that don’t qualify for coverage under traditional medical plans.
• Effective EAPs are shown to result in a $5 -$16 return on investment for every $1 spent.  Savings to employers come primarily from reduced absences, increased productivity, and reduction of health benefits used.
• Our staff has an enormous amount of experience in critical incident response.  We can provide a wealth of insights and guidance to leadership staff on organizational recovery from even the most challenging workplace situations.