Services to Business & Industry

Confidential Counseling Services - Employees and their dependent family members are entitled to receive an allotted number of one-hour, confidential counseling sessions.  Timely appointments are assured through an expansive local and national network of providers.

Supervisory Referrals – This tool is available to help supervisors and Human Resources staff address challenging employee issues that impact productivity, morale, and overall work performance.

On-Site Crisis Response Services - WellSpan EAP responders are available 24/7 to provide on-site assistance to the companies we contract with, following a traumatic event such as an accident, injury, or death.  We connect employees with additional resources when needed.

On-Site Training and Staff Development Programs - Workshops regarding common issues facing today’s workforce are provided in a variety of formats, and are tailored to meet the needs of your organization.  Topics include stress management, harassment, diversity, substance abuse, team building, supervisory skills, etc.

Work Life Services – A full spectrum of work-life care is now available through online and telephonic resources.  The following topics are included: mental health, work life balance, financial, health, legal, and personal growth. Telephonic is only available to companies that currently elect and pay for the telephonic resource.

On-Line Training Programs – On-line videos make training easy, fast and convenient.  Reporting capabilities allow you to track employee participation and completion.  Topics include harassment, diversity, workplace violence, suicide prevention, etc.

Consultation Services – Our team is available to discuss a variety of challenging employee issues and make recommendations.  With strong human resource and wellness backgrounds, we are available to assist with issues such as:  conflict resolution, policy development, addressing mental health issues in the workplace, and supervisory skills development.

A few reasons to choose WellSpan EAP

• WellSpan EAP is a confidential resource that helps employers and employees resolve a variety of challenging workplace issues, including many that don’t qualify for coverage under traditional medical plans.
• Effective EAPs are shown to result in a $5 -$16 return on investment for every $1 spent.  Savings to employers come primarily from reduced absences, increased productivity, and reduction of health benefits used.
• Our staff has an enormous amount of experience in critical incident response.  We can provide a wealth of insights and guidance to leadership staff on organizational recovery from even the most challenging workplace situations.