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About EAP

About EAP

About WellSpan Employee Assistance Program

What is WellSpan EAP? 

An employer-sponsored benefit designed to assist employees and their immediate family members identify and resolve personal and workplace issues. The EAP offers free, confidential services for problems such as grief/loss, depression, anxiety, stress, substance abuse, marriage/family issues, etc. Some challenges can be solved alone, some require assistance. For those times, WellSpan EAP is here to help! The following services are available:

Confidential Counseling Services

Employees and their dependent family members are entitled to an allotted number of free counseling sessions per person each contract year determined by the employer.

Timely appointments through an expanded network of local and national providers; for a complete listing of providers visit us at WellSpan.org/EAP

  • Automatically enrolled

    • You do not have to be enrolled in your company health plan
    • No co-pay or deductibles
      • If needed, additional sessions available through your medical insurance
      • Schedule sessions directly with the office/ provider, no preapproval or authorization
      • Completely confidential – No information can be shared with employer unless written consent is given (Except under circumstances of harm to self or others)

 Critical Incident Stress Management Response Services 

  • WellSpan EAP respondents are available 24/7 to provide on-site assistance to groups and/or individuals

  • We assist employees in returning to normal function after experiencing a traumatic event that emotionally impacts one or more employees

  • We can connect you with available resources for additional help, if needed

 Onsite, Virtual, or Hybrid Training and Staff Development Services

  • Workshops regarding many of the issues facing today’s workforce

  • Topics include stress management, resiliency, conflict resolution, harassment, diversity, substance abuse, team building, etc.

Work-Life Services  

  • 24/7 online and telephonic resources available via work-life portal

  • Available topics are work-life balance, financial, health, legal, and personal growth

  • Receive pass code, go WellSpan.org/EAP, click on Resources tab, then Work Life Portal from drop down

Consultation Services

  • Our EAP team is available to discuss challenging employee related issues and help determine available options.

  • With strong human resouce and wellness backgrounds, we are available to assist with issues such as conflict resolution, policy development and wellness programming.

A few reasons to choose WellSpan EAP

  • WellSpan EAP is a confidential resource that helps employers and employees resolve a variety of challenging workplace issues, including many that don’t qualify for coverage under traditional medical plans.

  • Effective EAPs are shown to result in a $5 -$16 return on investment for every $1 spent.  Savings to employers come primarily from reduced absences, increased productivity, and reduction of health benefits used.

  • Our staff has an enormous amount of experience in critical incident response.  We can provide a wealth of insights and guidance to leadership staff on organizational recovery from even the most challenging workplace situations.





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